Articles

I have spent fifty years in education, twenty of them in Christian schools, and helped six schools through turnarounds. These articles are what I learned, most of it the hard way. Boards, money, enrollment, hiring. Each one names the problem, then the fix. Start with the one keeping you up at night.

A mother walking her daughter to school past a yellow school bus

Enrollment7 min read

Parents Say Faith. They Enroll on Safety.

Parents say faith. They enroll on safety. Paul Harrell on what families actually shop for, how to prove it, and why the faith still matters most.

Students and families listening at a school assembly

Marketing7 min read

How a School Owns Its Bad Years

Rebuilding trust after a school crisis starts with one script: we have had some bad times, I own that, we are moving forward now. Paul Harrell on why it works.

A teacher leading a lesson in a bright classroom

Hiring & Culture7 min read

Equal, Not Same: How to Lead a School Staff

There are no boxes for teachers. Paul Harrell on treating staff equally but never the same, and why sameness takes the spirit out of good people.

Frequently Asked Questions

What topics do True North's articles cover?

Practical rules for Christian school leaders from Paul Harrell's fifty years in education: conflict training, why money problems reveal rather than cause other problems, what parents want, the 90/70 rule for delegation, how a school owns its bad years, and leading staff equally but never the same. Each article ends with what a first call would cover.

Why do parents say faith but choose a school on safety?

Faith is why a family is shopping for Christian education at all. Safety is how they choose between schools. Parents read softer signals: whether adults know students by name, how problems get handled, how long teachers stay. The schools that prove safety, then deliver the faith, keep families for a decade. The article calls this Safety Then Faith.

Do money problems cause a Christian school's other problems?

Not at the root. Money is the last domino: mission drifts or leadership falters, good faculty leave, families follow, enrollment falls, and then the budget has a hole. Money problems do not cause your problems. They reveal them. The diagnosis starts with three numbers: two years of 990s, student retention, and faculty and staff retention.

When should a school leader delegate, and when should they hold on?

Score the person you would hand it to. At 90 percent, delegate and get out of the way. At 70 with the right intent, let them go and stay close. With the wrong intent, hold on. Below 70, it is still yours. Score with your brain, not your heart. Three decisions never get delegated: purpose, the leadership team, and the parent problems that reach the leader's chair.

How should a school leader manage teachers who are wired differently?

Equally, but never the same: same worth and standards, different handling. Elementary, coaching, art, and math teachers chose their work because of who they are, and sameness takes the spirit out of people. Meet each person where they are, and hold every flexible decision against the child at the center of the school.

Start here

Not sure where your school stands? Start with fifteen minutes and three numbers.

“If any of you lacks wisdom, let him ask of God, who gives generously to all without reproach.”

James 1:5 (ESV)
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